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Delaware 911 system adds live video streaming, photo sharing capabilities

Dispatcher Tricia Mazzola working at the Dover Police Dept 911 center. One of the first in the state with upgraded text to 911 capabilities. 8 computer screens are seen in front of a brown haired and white woman.

Delaware is upgrading its Enhanced 911 system to include features that will allow callers to stream live video, send photos and use real-time text translation during emergencies. These enhancements are designed to improve communication between callers and first responders, enabling faster and more effective emergency response.

With the upgraded system, 911 callers will be able to share images directly from their phones, stream live video and communicate through real-time translated text. The system includes TTY capabilities and is fully compliant with the Americans with Disabilities Act.

Authorities say these capabilities will help dispatchers better assess emergencies such as vehicle crashes, medical incidents and fire scenes.

Read on at https://www.delawareonline.com/story/news/crime/2025/04/16/delaware-upgrades-911-system-live-streaming-photo-sharing/83105137007

DAD Note:  There is a similar story about improving D/HH access to NG911 and the FCC wants to hear from you as it relates to this story too!  See https://csd.org/stories/ng911-for-accessibility  or https://www.instagram.com/reel/DIjucwCsgYY/?igsh=ZGlubW01NjBjbzRj.  Thanks to Alanna Smith, IRI for spotting these FCC feedback opportunities. 

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Determination leads deaf nurse to role in the ICU

 

Pushing the limits of what’s possible, Casey King sets an example for other deaf people interested in medical careers. Casey, seated communicates with a male nurse standing up on the right. Computer screens are seen between them.

Joni Behrends seems to want to say something. Breathing through a ventilator, she can’t.

So, Casey King, RN, hands her a pen and holds a pad of paper as Behrends writes a series of letters on it: W….I…..T….S….O.

King signs to her interpreter, who turns to the patient: “Let’s try a marker.”

This time Behrends writes something resembling cursive. Still, neither King nor her interpreter can figure it out.

King signs to her interpreter, “Do you want some paper just to draw on?”

Behrends nods.

Earlier, Behrends mouthed responses to questions about her name, what year it is, where she is, all of which was huge progress as she recovers from brain surgery on the surgical intensive care unit (SICU) of The Ohio State University Comprehensive Cancer Center – Arthur G. James Cancer Hospital and Richard J. Solove Research Institute (OSUCCC – James).

“I’m seeing her come to life again,” King says through her interpreter.

Read on at https://health.osu.edu/health/general-health/deaf-icu-nurse?fbclid=IwY2xjawJrrJtleHRuA2FlbQIxMQABHj6hX97F0D6BkTwuPtq36IqkrtFERiozZlwDZzWosfwF4nJmmNQnRQjgB0uG_aem_PlDIljjoxApdwsimoZsPjQ&sfnsn=mo.

 

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