Delaware is upgrading its Enhanced 911 system to include features that will allow callers to stream live video, send photos and use real-time text translation during emergencies. These enhancements are designed to improve communication between callers and first responders, enabling faster and more effective emergency response.
With the upgraded system, 911 callers will be able to share images directly from their phones, stream live video and communicate through real-time translated text. The system includes TTY capabilities and is fully compliant with the Americans with Disabilities Act.
Authorities say these capabilities will help dispatchers better assess emergencies such as vehicle crashes, medical incidents and fire scenes.
DAD Note: There is a similar story about improving D/HH access to NG911 and the FCC wants to hear from you as it relates to this story too! See https://csd.org/stories/ng911-for-accessibility or https://www.instagram.com/reel/DIjucwCsgYY/?igsh=ZGlubW01NjBjbzRj. Thanks to Alanna Smith, IRI for spotting these FCC feedback opportunities.
