A viral video on TikTok is bringing new attention to the barriers the hard-of-hearing and deaf communities face at the drive-thru.
The clip, which was shared on Nov. 8 and has since amassed over 19 million views, shows Starbucks employee Brianna Roth assisting customer Dallin Smuin in the coffee chain’s drive-thru lane.
Read the reat of the story at https://www.today.com/food/starbucks-barista-uses-drive-thru-communicate-deaf-patron-see-viral-t199538.